Legal

Refund Policy.

This page is maintained by [Business Name] to set clear expectations for refunds on SALOA digital products.

1. Digital product nature

SALOA delivers instant, customised digital outputs: product definitions, page copy, ads, emails and launch assets. Once payment is complete, the work is generated and accessible immediately.

2. Standard refund window

All sales are final because the product is digital and delivered instantly. If your local consumer law gives you a statutory cooling-off or withdrawal right, that right remains unaffected by this policy.

3. When we may issue a refund

We will consider a refund if you contact us within 14 days and one of the following is true: the service was not delivered at all due to a technical failure on our side; you were charged multiple times for the same purchase; or a clear defect made the outputs unusable and we cannot fix it within a reasonable time.

4. When we do not issue refunds

We do not refund because you changed your mind, because the business idea did not perform as hoped, because you did not use the outputs, or because you found a cheaper alternative. We also do not refund if you have already downloaded, copied or used the generated materials.

5. How to request a refund

Email studio@getsaloa.com with your order reference, the email used at checkout, and a short explanation. We aim to respond within two business days.

6. How refunds are paid

Approved refunds are returned to the original payment method. Processing time depends on your bank or card provider, usually 5 to 10 business days.

7. Contact

[Business Name]
[Business Address]
Email: studio@getsaloa.com
VAT: [VAT Number]

Last updated: 3 August 2026.